How to Track the Status of Your WPC License Online

 Whether you're a manufacturer, importer, or distributor in the wireless communication industry, obtaining a WPC license is a key requirement for compliance in India. The Wireless Planning & Coordination Wing (WPC)—under the Department of Telecommunications (DoT), Ministry of Communications—regulates the use of wireless equipment and frequency spectrum in India.

After submitting your application for WPC certification (such as ETA, SACFA, or Import License), it’s crucial to track its status to avoid unnecessary delays, stay compliant, and plan your market launch effectively.

In this article, we provide a detailed guide on how to track the status of your WPC license online, along with tips to troubleshoot common issues during the tracking process.


Understanding the WPC License System

Before diving into the tracking steps, it's helpful to understand the types of licenses offered by WPC:

  1. ETA (Equipment Type Approval) – Required for wireless devices using license-exempt frequency bands (like Bluetooth, Wi-Fi, Zigbee).

  2. SACFA Clearance – Required for setting up wireless infrastructure like telecom towers and satellite communications.

  3. Import License – For importing wireless equipment into India.

Each application type has a specific portal and process for tracking its status online.


    Step-by-Step Guide: How to Track the Status of Your WPC License Online

    Step 1: Visit the WPC Online Portal

    All WPC license-related tracking is done through the official SUGAM portal developed by the WPC/DoT:

    👉 https://saralsanchar.gov.in

    This portal serves as a one-stop platform for applying, uploading documents, and tracking WPC-related applications.

    Step 2: Log In to Your Account

    To access your application status, you’ll need to log in using the credentials you created during the application process.

    • For Importer/Manufacturer: Use the organization’s login details.

    • For Consultant/Authorized Representative: Use your individual or firm’s registered account.

    ⚠️ Note: If you’ve forgotten your password, use the "Forgot Password" option on the login page to reset it.

    Step 3: Navigate to the Application Section

    Once you're logged in:

    • Go to the Dashboard

    • Click on “Application Status” or “My Applications”

    • Select the relevant license type: ETA, Import License, or SACFA

    You will now see a list of all the applications submitted under your account.

    Step 4: Search Using Application Reference Number

    To narrow down the result and check a specific application of WPC Certification:

    • Use the Application Reference Number (ARN) you received during submission

    • Enter the ARN in the search bar

    • Click Search

    The system will retrieve the details of your specific application.

    Step 5: Interpret the Application Status

    Each WPC application has a status associated with it. Here are the common status messages and what they mean:

    StatusMeaning
    SubmittedApplication successfully submitted. Awaiting initial review.
    Under ProcessApplication is under technical or administrative scrutiny.
    Query RaisedAdditional documents or clarifications required from the applicant.
    Pending PaymentPayment has not been completed or acknowledged.
    ApprovedLicense granted. You can download the approval certificate.
    RejectedApplication denied. Review the remarks and reapply.

    Step 6: Download the License (If Approved)

    If your status shows “Approved”, a download link for the license or approval certificate will be visible.

    • Click “Download Certificate”

    • Save the PDF for your records

Common Issues While Tracking WPC License Status Online

1. Application Not Found

  • Cause: Wrong ARN or application type selected

  • Solution: Double-check the reference number. Use filters to browse all submissions.

2. No Update for Weeks

  • Cause: Delays due to internal reviews or missing documents

  • Solution: Check for “Query Raised” messages and respond promptly.

3. Portal Not Loading

  • Cause: Server downtime or browser incompatibility

  • Solution: Use an updated browser like Chrome or Firefox. Clear cache or try during non-peak hours.

4. Unable to Log In

  • Cause: Wrong password or account lock

  • Solution: Use the “Forgot Password” option or contact WPC support.

Tips to Speed Up the WPC Approval Process

  1. Submit Accurate Documentation
    Ensure all required documents (technical specifications, test reports, authorization letters) are complete and error-free.

  2. Respond to Queries Quickly
    If WPC raises a query, address it within the timeline to avoid rejection or delays.

  3. Track Your Application Weekly
    Don’t assume silence means progress. Proactively monitor status updates.

  4. Work With a Consultant
    If you're new to the process, working with a WPC consultant can help avoid common pitfalls and reduce processing time.

Frequently Asked Questions (FAQs)

Q1: Can I track someone else’s application if I have the ARN?
A: No. You must be logged in using the registered account that submitted the application.

Q2: How long does the WPC approval process take?
A: Typically, ETA approvals take 2–4 weeks, Import Licenses take 1–2 weeks post-ETA, and SACFA clearances can take 1–3 months depending on the complexity.

Q3: Is there a mobile app for tracking WPC licenses?
A: Currently, there is no official mobile app. You must use the Saral Sanchar web portal.

Q4: What should I do if my application is rejected?
A: Carefully read the rejection reason. Address the issue and reapply with corrected documents or updated information.

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